Social Media's Impact on Brand Reputation

In college, I realized the importance of having a personal brand on social media. My personal brand showcases my creativity through writing and multimedia. Job seekers can use an online personal brand to display to potential employers how their skills and qualities set them apart from other candidates. Businesses establish online brands to showcase their products and services to their target audience. To stand out from the competition, strategic communicators must produce online messages that create an impact and start conversations that can build relationships with clients. Social media has the capability to bolster or damage a company’s brand. When a company suffers backlash from a post on its social media page, then its trust with its customers is damaged. In today’s discussion, I will talk about how to protect and build online brands. Protecting Brand Reputation Strategic communicators must have safeguards in place when there is a comment that displeases...