Social Media's Impact on Strategic Communications
Twenty years ago, the only advertisements I viewed from businesses were on billboards or television commercials. There was a limited audience before social media sites entered the picture. In the digital age, social media helps companies engage with a larger audience. Social media sites like Facebook and Twitter are important tools in the communications industry. These sites offer many resources to help companies build their online image. In today’s discussion, I will talk about how social media is beneficial for strategic communicators creating and distributing online content. Social Media Strategy Strategic communicators must have a social media strategy for their brands. A social media strategy outlines “your social media goals, the tactics you will use to achieve them and the metrics you will track to measure your progress” (LePage & Newberry, 2021). A well-documented strategy should include social media accounts and goals tailored to each of those s...